CPR PROPERTY SOLUTIONS
Effective Date: August 18, 2026
Welcome to CPR Property Solutions LLC (“CPR,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your use of www.call-cpr.com and your purchase or use of services provided by CPR Property Solutions.
By using our website, requesting an estimate, approving a proposal or work order, scheduling services, or otherwise engaging CPR to perform services, you agree to these Terms.
If a separate estimate, proposal, work order, service agreement, change order, or other written agreement applies to a specific project, that project-specific agreement will control in the event of a conflict with these Terms.
1. Our Services
CPR Property Solutions provides property-related services that may include:
Property cleanouts
Junk and debris removal
Lawn and yard debris removal
Interior and exterior painting
Minor repairs and handyman-type services
Property preparation
Remodeling and renovation coordination
Listing photography and property photos
Rental property preparation
Furnishing and setup services
Property turnover services
Services for homeowners, buyers, sellers, landlords, investors, real estate professionals, and commercial property clients
Other property-related services agreed to in writing
Not every service is available in every location or for every property.
Certain work may require licenses, permits, inspections, qualified tradespeople, or other legal requirements. CPR will only perform or arrange work to the extent permitted by applicable law and may use appropriately licensed contractors or subcontractors where required.
2. Estimates and Quotes
Unless specifically stated otherwise in writing, estimates are based on the information reasonably available to CPR at the time the estimate is prepared.
An estimate may be based on:
Photos
Videos
Customer descriptions
Measurements
Site visits
Visible property conditions
Expected labor
Estimated material requirements
Estimated debris volume or weight
Accessibility to the property
An estimate is not a guarantee that unforeseen conditions will not affect the final price.
Additional charges may apply if conditions differ materially from those disclosed or reasonably visible when the estimate was prepared.
Examples include:
Hidden damage
Mold or water damage
Pest or animal contamination
Structural problems
Hazardous or regulated materials
Unexpectedly heavy materials
Additional debris
Restricted access
Stairs or unusually difficult removal conditions
Customer-requested changes
Incorrect measurements or information supplied by the customer
Whenever reasonably practical, CPR will notify the customer before performing material additional work.
3. Project-Specific Agreements
A customer's approved estimate, proposal, work order, invoice, change order, or other written project documentation may specify:
Scope of work
Project price
Deposit
Payment schedule
Materials
Labor
Start date
Estimated completion date
Customer responsibilities
Exclusions
Warranty terms
Cancellation or rescheduling terms
Additional project-specific conditions
Acceptance may occur through a signed agreement, electronic signature, online acceptance, email confirmation, text confirmation, payment of a requested deposit, or another method reasonably indicating approval, to the extent permitted by applicable law.
4. Changes to the Scope of Work
Any work not included in the original agreed scope may be treated as additional work.
If the customer requests additional work or project conditions require a material change, CPR may issue a revised estimate or change order.
Additional work may affect:
Price
Materials
Labor requirements
Completion dates
Scheduling
CPR is not required to perform work outside the agreed scope unless the additional work is accepted by CPR.
5. Scheduling and Completion Dates
We will make reasonable efforts to perform services according to agreed schedules.
Unless CPR expressly guarantees a completion date in writing, dates and timeframes are estimates.
Work may be delayed due to circumstances including:
Weather
Material availability
Supplier delays
Equipment problems
Property access issues
Hidden property conditions
Permit or inspection delays
Changes requested by the customer
Subcontractor availability
Emergencies
Events outside CPR's reasonable control
CPR will make reasonable efforts to communicate significant scheduling changes.
6. Property Access
The customer is responsible for providing safe and lawful access to the property during scheduled service times.
This may include:
Providing keys, entry codes, or gate access
Obtaining permission from owners, tenants, landlords, homeowners associations, or property managers
Ensuring work areas are reasonably accessible
Securing pets
Informing CPR of known hazards
Providing access to utilities when reasonably necessary
If CPR cannot access the property as scheduled, the appointment may need to be rescheduled and additional charges may apply if disclosed in the applicable work order or estimate.
7. Customer Authority
By requesting services, you represent that you are:
The owner of the property; or
Authorized by the property owner or another legally authorized party to request the services.
You are responsible for obtaining any permissions necessary for CPR to enter the property, remove items, photograph the property, make alterations, or perform agreed services.
CPR may rely on your representation that you have such authority.
8. Junk Removal and Cleanouts
For junk removal, cleanouts, and debris removal, the customer is responsible for clearly identifying what should be removed and what should remain.
Once items have been removed from the property and lawfully disposed of, donated, recycled, transferred, or otherwise processed, recovery may be impossible.
Customers should remove or clearly identify important items before work begins, including:
Money
Jewelry
Personal documents
Passports
Identification documents
Financial records
Medications
Collectibles
Sentimental items
Electronics containing important data
Other valuable property
CPR is not responsible for the removal of an item that the customer or authorized representative specifically instructed CPR to remove, except as otherwise required by law.
9. Hazardous and Regulated Materials
Standard junk removal or cleanout services do not automatically include hazardous, toxic, regulated, infectious, explosive, or otherwise restricted materials.
Examples may include:
Asbestos-containing materials
Certain chemicals or solvents
Fuel
Oil
Paint or regulated liquids
Pesticides
Medical waste
Biological waste
Pressurized containers
Explosives or ammunition
Certain batteries
Contaminated materials
Other materials requiring specialized handling or disposal
Customers must disclose known hazardous or regulated materials before service begins.
CPR may refuse to handle any material that it reasonably believes cannot be safely or legally transported or disposed of through its normal operations.
Special handling or third-party disposal may require additional charges.
10. Disposal, Donation, and Recycling
Unless otherwise agreed in writing, items removed as part of a cleanout or junk-removal service become subject to CPR's reasonable disposal process once removed from the property.
Depending on the condition and nature of the items, CPR may dispose of, recycle, donate, transfer, or otherwise lawfully process removed property.
CPR does not guarantee that a particular item will be donated, recycled, resold, or disposed of through any particular facility unless agreed in writing.
11. Painting, Repairs, and Remodeling
Customers acknowledge that property repair and improvement work may reveal previously unknown conditions.
CPR is not responsible for pre-existing conditions that were not caused by CPR.
Examples may include:
Previous improper repairs
Rotten or deteriorated materials
Moisture damage
Structural movement
Plumbing or electrical problems
Hidden damage behind walls or finishes
Defective existing materials
Pest damage
Paint colors and finishes may also appear different depending on lighting, surface condition, age, texture, previous coatings, and surrounding colors.
Exact matching of existing paint, finishes, materials, flooring, trim, fixtures, or other aged products cannot always be guaranteed.
12. Permits and Licensed Work
Certain services may require government permits, inspections, specialized licenses, or work by licensed trades.
CPR reserves the right to:
Decline work requiring qualifications CPR does not hold
Refer work to another provider
Use qualified subcontractors
Modify the scope of work to comply with applicable requirements
Nothing in these Terms authorizes CPR or any customer to avoid applicable licensing, permitting, inspection, zoning, building-code, environmental, or other legal requirements.
13. Subcontractors and Third-Party Providers
CPR may use employees, independent contractors, subcontractors, vendors, suppliers, disposal facilities, delivery providers, photographers, tradespeople, or other third parties to assist in providing services.
Where a particular trade requires a license or certification, CPR may engage an appropriately qualified provider as required by applicable law.
14. Materials and Products
Where CPR purchases materials, fixtures, furniture, equipment, or other products on behalf of a customer, availability may be subject to third-party suppliers.
Products may be:
Discontinued
Out of stock
Delayed
Changed by the manufacturer
Available only at a different price
CPR will make reasonable efforts to obtain customer approval for material substitutions that materially affect appearance, function, or price.
Manufacturer warranties, if any, are provided by the manufacturer and are subject to the manufacturer's terms.
15. Furnishing and Rental-Ready Services
For furnishing, setup, or rental-ready projects, product recommendations may be based on the agreed budget, property type, intended use, availability, and project goals.
Unless expressly agreed otherwise, CPR does not guarantee:
Rental income
Occupancy rates
Airbnb or short-term rental performance
Property appreciation
Listing performance
Tenant satisfaction
Investment returns
Customers remain responsible for determining whether a property complies with applicable rental, zoning, HOA, licensing, safety, and short-term rental requirements.
16. Photography and Listing Services
Where CPR provides property photography or listing-related content, the customer represents that CPR has permission to access and photograph the property.
Photography services are intended to visually present the property and do not constitute:
A property inspection
An appraisal
A survey
A measurement certification
A guarantee regarding property condition
A guarantee of a sale, lease, price, or listing performance
Unless otherwise agreed, CPR does not guarantee that photographs will satisfy the technical requirements of every MLS, listing platform, brokerage, or advertising service.
17. Customer Property and Personal Items
Customers should secure fragile, valuable, or irreplaceable personal property before work begins.
CPR will use reasonable care while performing services.
Normal construction, cleaning, moving, painting, repair, or removal activities may involve reasonable dust, vibration, minor disturbance, or temporary disruption to the property.
The customer should notify CPR promptly if they believe CPR caused damage.
18. Damage Claims
Any suspected damage related to CPR's work should be reported as soon as reasonably possible after discovery so that CPR has an opportunity to inspect the condition.
The customer agrees not to perform or authorize unnecessary corrective work before giving CPR a reasonable opportunity to review the claimed damage, except where immediate action is reasonably necessary to prevent further property damage or protect health or safety.
Nothing in this section eliminates rights that cannot legally be waived.
19. Payment
Payment terms will be stated in the applicable estimate, work order, invoice, or service agreement.
Depending on the project, CPR may require:
A deposit
Progress payments
Payment for ordered materials
Payment upon substantial completion
Payment upon completion
Any deposit requirement will be subject to applicable law.
Invoices are due according to the payment terms shown on the invoice or applicable agreement.
The customer is responsible for charges for authorized additional work.
CPR may suspend future or ongoing work when an undisputed payment is overdue, to the extent permitted by law.
20. Cancellations and Rescheduling
Cancellation and rescheduling requirements may vary by service and will be disclosed in the applicable estimate, booking, proposal, or work order when relevant.
CPR may charge a cancellation, mobilization, restocking, delivery, special-order, or scheduling fee only where such charge was properly disclosed and is permitted by applicable law.
Nothing in these Terms limits any cancellation or rescission right provided to a consumer by applicable federal, state, or local law.
Where a legally required cancellation notice or form applies, the applicable statutory requirements will control.
21. Customer-Supplied Materials
If a customer asks CPR to install, assemble, use, transport, or work with materials or products supplied by the customer, CPR is not responsible for defects inherent in those products.
Additional labor resulting from:
Missing parts
Incorrect products
Defective products
Incorrect measurements
Inadequate quantities
Manufacturer issues
may result in additional charges if approved by the customer.
22. Refusal or Suspension of Service
CPR reserves the right to decline, stop, or suspend work where reasonably necessary because of:
Unsafe conditions
Illegal activity
Threatening or abusive behavior
Undisclosed hazardous materials
Lack of required access
Lack of required permits or authorization
Nonpayment
Conditions materially different from those represented by the customer
Work outside CPR's licensed or authorized scope
Circumstances that create an unreasonable risk to people or property
Any payment obligations for work already properly performed, materials already purchased, or other authorized costs remain subject to the applicable project agreement and law.
23. Warranties
Any specific workmanship warranty offered by CPR will be stated in the applicable proposal, invoice, work order, or service agreement.
Except for warranties expressly provided in writing and rights or warranties that cannot legally be excluded, CPR makes no additional warranty regarding services, materials, third-party products, or results.
Third-party products may be covered by separate manufacturer warranties.
24. Website Information
We make reasonable efforts to keep information on www.call-cpr.com accurate and current.
However, website content, service descriptions, pricing examples, availability, service areas, promotions, and other information may change.
Website content does not constitute a binding project quote unless CPR expressly identifies it as such.
25. Intellectual Property
The content of the CPR Property Solutions website, including text, branding, logos, graphics, photographs, layouts, and original content, is owned by or licensed to CPR unless otherwise indicated.
You may not reproduce, distribute, modify, republish, or commercially exploit our content without permission, except as permitted by law.
26. Limitation of Liability
To the fullest extent permitted by applicable law, CPR will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the website or services.
For claims arising from a specific service, CPR's liability will, to the fullest extent permitted by law, be limited to damages directly resulting from CPR's acts or omissions and will not include losses caused by:
Pre-existing property conditions
Customer instructions
Incorrect information supplied by the customer
Customer-selected materials
Third-party products
Acts of unrelated third parties
Events outside CPR's reasonable control
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
27. Indemnification
To the extent permitted by law, a customer agrees to be responsible for claims, losses, or expenses resulting from the customer's material breach of these Terms, lack of authority to authorize work at a property, unlawful instructions, or failure to disclose known dangerous conditions.
This provision does not require a customer to indemnify CPR for liability that applicable law does not permit CPR to transfer or exclude.
28. Force Majeure
CPR will not be responsible for delays or inability to perform caused by events reasonably outside our control, including severe weather, natural disasters, government actions, utility failures, transportation disruptions, labor shortages, supply interruptions, emergencies, or similar events.
29. Privacy
Use of our website and handling of personal information are also governed by our Privacy Policy.
30. Governing Law
These Terms and services provided by CPR are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except where another law is required to apply.
Any dispute will be brought in a court having lawful jurisdiction over the parties and dispute, subject to any mandatory consumer rights or venue requirements that cannot be waived.
31. Severability
If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
32. No Waiver
Failure by CPR to enforce a provision of these Terms on one occasion does not waive the right to enforce that provision later.
33. Changes to These Terms
We may update these Terms periodically.
The version posted on our website at the time a new service is requested will generally apply to that service unless a separate written agreement states otherwise.
The Effective Date at the top of this page indicates when these Terms were last updated.
34. Contact
Questions regarding these Terms may be submitted through:
CPR Property Solutions LLC
Tennessee, United States
Website: www.call-cpr.com
© 2026 CPR Property Solutions. All rights reserved.
For questions about a specific project or estimate, contact sales@call-cpr.com.