CPR PROPERTY SOLUTIONS

Privacy Policy

Privacy Policy

Effective Date: August 18, 2026


CPR Property Solutions LLC (“CPR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting www.call-cpr.com, requesting a quote, contacting us, or using our services.


This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.


1. Information We Collect


We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Property or service address

  • Information about the property or requested service

  • Preferred appointment or service times

  • Photos or other files you choose to provide

  • Messages, comments, or other information submitted through our website, email, phone, or text communications

Depending on the services requested, we may also collect information necessary to prepare an estimate, schedule work, complete a project, issue an invoice, or communicate with you regarding your property.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location

  • Referring website

  • Pages visited

  • Time spent on the website

  • General website usage and performance information

We use this information primarily to operate, secure, maintain, and improve our website and services.


2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and quote requests

  • Provide estimates

  • Schedule appointments or services

  • Perform requested property services

  • Communicate about current or upcoming projects

  • Send invoices and process payments

  • Provide customer support

  • Maintain business and accounting records

  • Improve our website, services, and customer experience

  • Detect or prevent fraud, misuse, or security incidents

  • Comply with legal, tax, regulatory, or insurance requirements

  • Send service-related communications

  • Send promotional or marketing communications where permitted by law

You may opt out of promotional emails or marketing communications at any time.


3. Information Related to Properties

Because CPR Property Solutions provides property-related services, customers may provide us with information concerning a home, rental property, commercial property, investment property, or other location.

This may include property addresses, photographs, access instructions, descriptions of property conditions, requested repairs, cleanout information, or other project-related details.

We use this information only as reasonably necessary to evaluate, schedule, perform, document, or support the requested services and related business activities.


4. How We Share Information

We do not sell personal information for monetary consideration.

We may share personal information when reasonably necessary with:

  • Employees and authorized team members

  • Independent contractors or subcontractors assisting with a project

  • Website hosting and technology providers

  • Email, communications, scheduling, or customer-management providers

  • Payment processors

  • Accounting, bookkeeping, insurance, legal, or professional service providers

  • Vendors necessary to perform requested services

  • Government authorities where required by law

These parties may receive only the information reasonably necessary to perform their respective services or obligations.

We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, respond to legal process, protect our rights or property, prevent fraud, or protect the safety of our customers, employees, contractors, or others.


5. Website Analytics and Cookies

Our website is built and hosted using Framer.

We may use Framer's built-in analytics tools to understand general website traffic and usage, including information such as page views, device types, browsers, referring sources, and approximate visitor locations.

Framer's built-in analytics are designed to operate without traditional tracking cookies or persistent visitor identifiers.

Our website may also use essential technologies required for website functionality, security, forms, or other features.

If we introduce additional advertising, analytics, or tracking technologies in the future, such as Google Analytics, Google Ads, Meta Pixel, or similar services, this Privacy Policy may be updated accordingly and additional consent mechanisms may be provided where required by applicable law.


6. Communications

If you contact us by phone, email, website form, or text message, we may retain your communications and contact information to respond to your request and maintain appropriate business records.

Providing your phone number does not automatically authorize us to send unrelated promotional text messages.

Where required by law, marketing communications will only be sent with appropriate consent.

You may request that promotional communications stop at any time.


7. Payments

If online or electronic payment options are offered, payment information may be processed by a third-party payment processor.

We generally do not directly store complete credit card or debit card information when payments are processed through a third-party payment provider.

Payment providers maintain their own privacy and security practices.


8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing requested services

  • Maintaining customer and project records

  • Accounting and tax requirements

  • Insurance purposes

  • Resolving disputes

  • Enforcing agreements

  • Meeting legal or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.


9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.


10. Your Privacy Rights

Depending on where you live and the privacy laws applicable to your information, you may have certain rights regarding your personal information.

These rights may include the ability to request:

  • Confirmation of whether we process your personal information

  • Access to personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain personal information

  • A copy of certain personal information

  • Information regarding how your personal information is used

  • Opt-out of certain uses or disclosures where applicable

We will not discriminate against you for exercising privacy rights available to you under applicable law.


To submit a privacy-related request, contact us at:

privacy@call-cpr.com

We may need to verify your identity before processing certain requests.


11. Sale of Personal Information and Targeted Advertising

CPR Property Solutions does not currently sell customers' personal information for monetary consideration.

If our practices change in a manner that creates additional opt-out rights under applicable privacy laws, we will update this Privacy Policy and provide appropriate mechanisms for exercising those rights.


12. Children's Privacy

Our website and services are intended for adults seeking property-related services and are not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13.

If we learn that we have received personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.


13. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any third-party services they use.


14. Business Transfers

If CPR Property Solutions is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, customer information may be transferred as part of that transaction as permitted by applicable law.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When material changes are made, we will update the Effective Date shown at the top of this page.

We encourage visitors to review this Privacy Policy periodically.


16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:

CPR Property Solutions LLC
Website: www.call-cpr.com
Email: privacy@call-cpr.com
Tennessee, United States

© 2026 CPR Property Solutions. All rights reserved.

For any question about your information in the meantime, contact sales@call-cpr.com.